Terms for CLO-VISE

1. BINDING AGREEMENT

1.1 These terms (“Terms”) govern your use of CLO-Vise (“the Plug-In”) of CLO Virtual Fashion. By setting up a CLO-Vise account or by clicking the “I accept” button (or its equivalent) you agree to these Terms. For the avoidance of doubt, if you set up a CLO-Vise account or by clicking the “I accept” button (or its equivalent) on behalf of an entity, organization, or Legal Entity, you represent and warrant that you are authorized to accept these Terms on behalf of such entity or organization--in which case “you” and “your” will refer to that entity or organization.

1.2 IF YOU HAVE ENTERED INTO ANOTHER AGREEMENT INCLUDING BUT NOT LIMITED TO A LICENSE AGREEMENT WITH US CONCERNING SPECIFIC PLUG-IN, THEN THE TERMS OF THAT AGREEMENT CONTROLS WHERE IT CONFLICTS WITH THESE TERMS.

1.3 In addition to the Plug-In, CLO offers various services: CLO-SET— an online platform that allows users to store, share, manage, and collaborate on digital fashion content and to buy and sell such user-created 3D assets through an online marketplace called the CLO-SET Marketplace, which is interoperable with CLO (also known as “CLO3D,” accessible at https://www.clo3d.com/), Marvelous Designer (also known as “MD,” accessible at https://www.marvelousdesigner.com/), related online stores, including but not limited to MD Store, and other services provided or that may be developed from time to time, by CLO (“CLO Services”).

1.4 As a result, additional terms or service requirements may apply. Additional terms will be available with the relevant CLO Services, and those additional terms become part of these Terms with us if you use the relevant CLO Services. If you receive CLO Software from us, the use of such software is governed by CLO’s Global Terms of Service.

1.5 Your use of the Plug-In must also comply with the following terms, which are hereby incorporated by reference: CLO’s Global Terms of Service and CLO’s Privacy Policy. In the event of any conflict between the content in this document and the above documents, this document controls your use of the Plug-In.

1.6 Unless otherwise set forth in these Terms, to the extent these Terms conflict with any other CLO terms, policy, rules or codes of conduct, these Terms shall govern.

2. DEFINITIONS

Unless otherwise defined in the main body of these Terms, capitalized terms used in these Terms are defined as follows:

2.1 "Affiliate" of a person or entity shall mean any entity Controlled by, under common Control with or under the Control of such person or entity. "Control" shall mean the possession, directly or indirectly, of the power to direct or cause the direction of the management and policies of an entity, whether through the ownership of registered capital or voting securities, by Agreement or otherwise, and includes (i) ownership directly or indirectly of fifty percent (50%) or more of the shares or other equity interests in issue or registered capital of such entity, (ii) ownership, directly or indirectly of fifty percent (50%) or more of the voting power of such Person or (iii) the power directly or indirectly to appoint a majority of the members of the board of directors or similar governing body of such entity, and the terms "Controlled" and "Controlling" shall have correlative meanings.

2.2 “Authorized User” means the employees of Licensee who are under the control of and authorized by the Licensee to install or access the Plug-In.

2.3 “Legal Entity” or “entity” means any company, corporation, limited liability company, general partnership, limited partnership, limited liability partnership, proprietorship, joint venture or other form of business organization.

2.4 “Licensee” or “You” means a single Legal Entity to which the Plug-In is exclusively licensed to, and does not include any Affiliate.

2.5 “Plug-In” means CLO-Vise Plug-In, a standard integration plug-in that will integrate the CLO Software, APIs, with information management tools (“Information Management Tools”), including but not limited to Data Asset Management (DAM) and Product Lifecycle Management (PLM) packages, providing the function of a Middleware between two programs.

2.6 “Work Product” means digital assets, including but not limited to styles, garments, bill of materials, and Tech Pack you generate through the integration of CLO Software and Information Management Tools

3. ELIGIBILITY

3.1 If you are a Legal Entity, you represent that only employees under your control and authorized by you to access or use the Plug-In on your behalf (an “Authorized User”) may install and access the Plug-In, unless otherwise agreed to in writing by CLO. You will be responsible for compliance with these terms by any Authorized User and any other persons who may have access to the Plug-In through you.

3.2 You acknowledge that you are age 13 or older, and, if under the age of majority in your jurisdiction, are using the Plug-In under the consent and supervision of a parent, legal guardian, or other responsible adult. In any event, if you are under the age of majority in your jurisdiction you are not allowed to use the Plug-In or submit personal information to us.

4. CHANGES TO TERMS & OUR SERVICES.

4.1 CLO reserves the right, at our discretion, to change or modify these Terms at any time. Although it is your responsibility to review these Terms from time to time for any changes, CLO will notify you of any revisions to these Terms by posting them at this location, and may provide other notice which may include by email. If you do not agree to the revised Terms, you must stop using the Plug-In. Your continued use of the Plug-In following any revision to these Terms signifies your assent to and acceptance of the revised Terms.

4.2 These Terms may not otherwise be amended except in a writing signed by you and CLO. For purposes of this provision, "writing" does not include an e-mail message.

4.3 You agree that CLO retains the unfettered right to modify any aspect of the Plug-In. You acknowledge that CLO has been, is, and will be constantly making changes to the Plug-In. These changes include modifications to features, functions or abilities of any element of the Plug-In.

4.4 All descriptions, images, references, features, content, specifications, products and prices of products and services described or depicted on the Plug-In, are subject to change (including availability) at any time without notice.

5. LICENSE TO USE THE PLUG-IN.

5.1 Subject to your compliance with the Terms, CLO grants you a non-exclusive, non-transferable, non-sublicensable, revocable license to use the Plug-In permitted by these Terms. You are not licensed to use the Plug-In except for the limited license set forth herein, nothing in these Terms shall be deemed to grant you any right, title or interest in the Plug-In.

5.2The Plug-In, and their content, features, and functionality are owned by CLO, its licensors, or other providers of such material and is protected by copyright and other laws and international treaty provisions. Except for the licenses explicitly granted in these Terms, these Terms do not grant you any rights to patents, copyrights, trade secrets, trademarks, source code, or any other right, title or interest in the Plug-In, ownership of which is retained by CLO and its suppliers, as applicable. Any updates to the Plug-In are also governed by these Terms.

5.3 The Plug-In is licensed, not sold, to you for use only under these Terms, and CLO reserves all rights not expressly granted to you.

5.4 You agree to maintain and reproduce all copyright, proprietary, and other notices on all copies, in any form, of the Plug-In in the same form and manner that such copyright and other proprietary notices are included on the Plug-In. Except as expressly authorized by these Terms, you shall not make any copies or duplicates of the Plug-Ins without the prior written permission of CLO.

5.5 THE PLUG-IN MAY BE SUBJECT TO OTHER LIMITATIONS, DISCLAIMERS OR WARRANTIES SET FORTH IN AN APPLICABLE LICENSE AGREEMENT. IN THE EVENT OF ANY CONFLICT BETWEEN THE TERMS OF SUCH LICENSE AGREEMENT AND THESE TERMS, THE LICENSE AGREEMENT SHALL CONTROL WITH RESPECT TO THE PLUG-IN. THE PLUG-IN IS WARRANTED, IF AT ALL, ONLY ACCORDING TO THE TERMS OF THE APPLICABLE LICENSE AGREEMENT.

5.6 You will retain title to and ownership of, and all other rights with respect to the Work Product created by the Plug-In and all copies thereof. CLO will have no responsibility or liability whatsoever on the Work Product(s).

6. UNAUTHORIZED ACTIVITIES.

6.1 You may use the Plug-In only for lawful purposes, in accordance with these Terms, and only in the manner contemplated by the functionalities of the Plug-In (in CLO’s sole judgment).

6.2 You may not (i) utilize any equipment, device, software, or other means to (or designed to) circumvent or remove any form of technical protection used by CLO in connection with the Plug-In; or (ii) install or access the Plug-In or copy-protection device not supplied by CLO. Without limitation of the generality of the foregoing, you may not utilize any equipment, device, software, or other means to circumvent or remove any protection measure provided or made available by CLO for managing, monitoring or controlling installation of or access to the Plug-In.

6.3 Except as expressly authorized in these Terms or allowed by applicable law, you may not (i) use, copy, modify, reverse engineer, disassemble, decompile, modify, or transfer the Plug-In, or otherwise attempt to derive the source code of the Plug-In; (ii) translate, adapt, arrange, or create derivative works based on, or otherwise modify the Plug-In or any elements thereof for any purpose; (iii) permit the Plug-In to be used on a service bureau or time sharing basis; (iv) otherwise use the Plug-In for any purpose other than the intended use and functionality of the Plug-In as permitted in these Terms and/or the applicable License Agreement; or (v) authorize any third party to do any of the foregoing.

7. LICENSE TYPE, TERM AND FEE.

7.1 Licensee Type. CLO makes available the license for the Plug-In under the following separate types, each with their own terms and conditions.

7.1.1 Annual Subscription License. When you purchase an Annual Subscription License, you receive access to the then-current version of the Plug-In that CLO makes available online on our website for a period of twelve (12) months, subject to the payment of the applicable Annual Subscription Fee.

7.1.1.1 Initial Term and Renewal Term. The “Initial Term’ of any Annual Subscription Licenses will commence upon download or delivery of the Plug-In and will continue for a period of twelve (12) months thereafter. “Renewal Term” means, unless otherwise agreed in writing by CLO, the twelve (12) month renewal term following either the Initial Term, or a previous Renewal Term. The Initial Term and any subsequent Renewal Terms are individually and collectively referred to herein as the “License Term,” “Subscription Term,” “Annual Subscription,” or “Annual Subscription Term”.

7.1.1.2 Auto-Renewal. Annual Subscription License renews automatically, unless you cancel the subscription prior to the renewal date. You will be obligated to pay the corresponding Annual Subscription Fee for any and all Annual Subscription Licenses that are renewed. You will be billed annually for the Annual Subscription License each year until you cancel your subscription.

7.1.2 Trial License. When you obtain a Trial License, you receive access to the then-current version of the Plug-In that CLO makes available on its website. Unless otherwise agreed to in writing by CLO, a Trial License Term is for thirty (30) days. If you have signed up for a free trial account and have provided your payment information, you must cancel your free trial before the end of your trial period. It is your responsibility to monitor the remaining term of your trial period. If you do not cancel before the end of your trial period, you will be charged after the trial period ends.

7.1.2.1 Only 1 Trial License per Licensee. Unless otherwise agreed to in writing by CLO:

7.1.2.1.1 No entity may sign up for (or otherwise obtain) a trial license more than once;

7.1.2.1.2 All entities are expressly limited to one trial license; entity may sign up for (or otherwise obtain) more than one trial license;

7.1.2.1.3 Once a trial license expires, it may not be extended or renewed;

7.1.2.1.4 Any access to, or use beyond the scope or expiration of any trial license will be on a paid basis—and you consent to being charged for any such access or use, regardless of whether you utilize the same or another account for such access or use; and

7.1.2.1.5 Any violation of the spirit or letter of this Section 7.1.2.—as determined in the sole discretion of CLO—is subject to technical and legal remedies including (but not limited to) immediate suspension or termination (without notice) of any and all licenses CLO has reason to believe are associated with such violation.

7.1.2.2 Only for Trial Purposes. When you obtain a Trial License, you must use the Plug-In solely for Trial Purposes. Trial Purposes means purposes of evaluation and demonstration of the capabilities of the Plug-In but excludes (a) competitive analysis or (b) commercial, for-profit purposes.

7.1.2.3 Notwithstanding Section 6.2.1, you may use the Plug-In to carry out demonstrations to introduce and promote the Plug-In to your and CLO’s mutual clients.

7.1.3 Price Changes. CLO reserves the right to change prices or institute new charges for access to or use of the Plug-In at any time upon not less than thirty (30) days’ notice to you. You are responsible for regularly reviewing such pricing information. Continued use of the Plug-In or non-termination of your account after such thirty (30) day period constitutes your acceptance of the prices as modified.

8. REGISTRATION, USERNAMES, AND PASSWORDS

8.1 In order to access the Plug-In, you will need to register a Plug-In account. When creating or updating a Plug-In account, you may be asked to provide CLO with certain personal information, which may include your e-mail address and other information that can be used to identify you. Such information, if provided to us, will be held and used in accordance with our Privacy Policy.

8.2 Notwithstanding anything herein to the contrary, you acknowledge and agree that you have no ownership or other property interest in the account, and you further acknowledge and agree that all rights in and to the accounts are and shall be owned solely and exclusively by CLO.

8.3 You agree to (i) provide CLO with current, complete and accurate information as prompted by the applicable registration form, and (ii) maintain and promptly update the registration data to keep it true, complete, accurate and correct. If you provide any information that is untrue, inaccurate, not current or incomplete, CLO has the right to suspend or deactivate your account and refuse you from any and all current and future use of the Plug-In (or any portion thereof).

8.4 When registering for the Plug-In account, you will be asked to choose a password and username. You may not use a username that is used by someone else, is vulgar or otherwise offensive (as determined by CLO in its sole discretion), infringes any trademark or other rights of others, or is used in any way that violates these Terms. The Plug-In account is unrelated to accounts for other CLO Services and Information Management Tools. You are entirely responsible for maintaining the confidentiality and security of your account information (including usernames, passwords and billing information).

8.5 You are solely responsible for any and all activities, charges and fees that occur under your Plug-In account. You agree to notify CLO immediately of any unauthorized use of your account or any other breach of security and provide properly documented evidence as reasonably requested by CLO.

8.6 CLO will not be liable for any loss or damage that you may suffer as a result of someone else using your Plug-In account, either with or without your knowledge. You will be liable for any and all losses incurred by CLO and/or any of its licensors due to someone else using your account. You may not use anyone else's Plug-In account at any time. Your account is personal to you and you may not transfer or make your account available to others. Any distribution by you of your account or related information may result in suspension or deactivation of your account without refund or compensation to you, and the imposition of additional charges to your account based on any unauthorized use.

9. CONFIDENTIALITY

9.1 Confidentiality. In the course of providing the Plug-In to you under these Terms, including any presales communications or post-sales support, CLO and/or our Affiliates (the “Disclosing Party”) may disclose or may have already disclosed to you (the “Receiving Party”) non-public information relating to the subject matter of these terms, which shall be considered to be the Disclosing Party's "Confidential Information"--whether disclosed or received, directly or indirectly, in oral, written, or any other format or media whatsoever. The Receiving Party agrees that it will take the same steps to protect the confidentiality of the Disclosing Party’s Confidential Information as it takes to protect its own proprietary and confidential information. The Receiving Party shall protect and keep confidential and shall not use, publish or otherwise disclose to any third party, except as contemplated by these Terms or with the Disclosing Party’s prior written consent, the Disclosing Party's Confidential Information during and after the term of these Terms. You agree and acknowledge that CLO may share your Confidential Information to third party contractors for the exclusive purpose of providing services to you in relation to these Terms; provided that CLO shall remain fully liable for acts and omissions of any such contractor in breach of these Terms. For purposes of these Terms, Confidential Information shall not include such information that:

1. was known to the Receiving Party at the time of disclosure of it to the receiving Party by the Disclosing Party hereunder; or
2. was generally available to the public or was otherwise part of the public domain at the time of disclosure or became generally available to the public or otherwise part of the public domain after disclosure other than through any act or omission of the Receiving Party in breach of these Terms; or
3. became known to the Receiving Party after disclosure from a source that had a lawful right to disclose such information to others; or
4. was independently developed by the Receiving Party where such independent development can be established by written documentation.

9.2 Permitted Disclosure. Notwithstanding the foregoing, the Receiving Party may disclose Confidential Information of the Disclosing Party and/or the terms and conditions of these Terms pursuant to a subpoena or other court process only (i) after having given the Disclosing Party prompt notice of the Receiving Party's receipt of such subpoena or other process and (ii) after the Receiving Party has given the Disclosing Party a reasonable opportunity to oppose such subpoena or other process or to obtain a protective order. Confidential Information of the Disclosing Party in the custody or control of the Receiving Party shall be promptly returned or destroyed upon the earlier of (i) the Disclosing Party's written request or (ii) termination of these Terms.

9.3 Term. The obligations of the Receiving Party under this Section 9 shall survive, with respect to any particular Confidential Information of the Disclosing Party, until all Confidential Information of the Disclosing Party disclosed hereunder becomes publicly known or made generally available through no action or inaction of the Receiving Party; except with respect to Confidential Information of the Disclosing Party that constitutes a trade secret under applicable law, in which case, such obligations of the Receiving Party shall continue until such Confidential Information becomes publicly known or made generally available through no action or inaction of the Receiving Party.

9.4 Remedies. The Receiving Party agrees that any violation or threatened violation of these Terms may cause irreparable injury to the Disclosing Party, entitling the Disclosing Party to seek injunctive relief in addition to all legal remedies.

10. TERM & TERMINATION.

10.1 Your right to use the Plug-In is effective through the end of the applicable subscription term, unless earlier terminated pursuant to these Terms.

10.2 As between CLO and you, each of CLO or you may terminate these Terms and your license to the Plug-In if the other party is in breach of these Terms and fails to cure such breach within ten (10) calendar days after written notice of the breach; however, if you are in breach of Sections 3, 6, 7, and/or 9 of these Terms, CLO may terminate these Terms, and your license to the Plug-In immediately, without further notice to you. In addition, CLO may, as an alternative to termination, suspend your license to the Plug-In and/or other CLO obligations or your rights under these Terms, if you fail to pay the applicable fees to CLO or otherwise fails to comply with the provisions of these Terms. CLO may also terminate these Terms if you become subject to bankruptcy proceedings, become insolvent, or make an arrangement with your creditors. These Terms will terminate automatically without further notice or action by CLO if you go into liquidation. You acknowledge and agree that CLO may assign or subcontract any of its rights or obligations under these Terms. Each of CLO or you may terminate these Terms for convenience, upon sixty (60) days prior written notice; provided that these Terms shall not terminate until all then-active subscription Terms of all prepaid Annual Subscription Licenses issued hereunder expire and all payments required from you to CLO under these Terms are made by you to CLO.

10.3 Upon termination, the licenses granted to you by CLO shall cease, you may not be able to access or retrieve any content associated with your account, and you will promptly remove the Plug-In from your device.

10.4 Survival. In the event of expiration or termination of your account, the representations made by you in these Terms, and the obligations of each party, which by their nature would continue beyond the termination or expiration of these Terms—including without limitation the Sections entitled “Term and Termination”, “No Warranty”, “Limitation of Liability”, “Indemnification”, “Equitable Remedies”, “Governing Law and Disputes”, and Sections 16 through 21—shall survive such expiration or termination.

11. NO WARRANTY

11.1 THE PLUG-IN IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. CLO DISCLAIMS ANY WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, REGARDING ANY PLUG-IN, INCLUDING WARRANTIES OF ACCURACY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. CLO FURTHER DISCLAIMS ANY WARRANTIES REGARDING THE SECURITY, RELIABILITY, TIMELINESS, AVAILABILITY AND PERFORMANCE OF THE PLUG-IN. YOU UNDERSTAND AND AGREE THAT YOU USE THE PLUG-IN AT YOUR OWN DISCRETION AND RISK, AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGES TO ANY COMPUTER SYSTEM OR ANY LOSS OF DATA OR INACCURATE DATA THAT RESULTS FROM THE USE OF THE PLUG-IN.

12. LIMITATION OF LIABILITY

12.1 YOU AGREE THAT CLO SHALL HAVE NO LIABILITY ARISING FROM OR BASED ON YOUR USE OF THE PLUG-IN. THIS LIMITATION OF LIABILITY SHALL APPLY TO DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY AND PUNITIVE DAMAGES, WHETHER SUCH CLAIM IS BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, EVEN IF CLO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES AND OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU. NOTWITHSTANDING THE FOREGOING, CLO’s MAXIMUM LIABILITY UNDER THESE TERMS SHALL NOT, IN ANY EVENT, EXCEED THE FEES PAID BY YOU IN EXCHANGE FOR THE PLUG-IN.

12.2 SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF STATUTORY OR IMPLIED WARRANTIES, OR THE EXCLUSION OR LIMITATION OF LIABILITY FOR CERTAIN TYPES OF DAMAGES. IN SUCH JURISDICTIONS THE LIMITATIONS AND EXCLUSIONS SET FORTH HEREIN MAY NOT APPLY TO YOU. CONSEQUENTLY, IN SUCH JURISDICTIONS, THE LIABILITY OF THE CLO PARTIES IS LIMITED TO THE EXTENT PERMITTED BY LAW, THEREBY MINIMIZING THE LIABILITY OF SUCH CLO PARTIES TO YOU TO THE LOWEST AMOUNT PERMITTED BY APPLICABLE LAW. THIS LIMITATION IS INDEPENDENT OF ANY OTHER LIMITATION SET FORTH IN THESE TERMS.

13. INDEMNIFICATION.

13.1 You will defend, hold harmless and indemnify CLO and our Affiliates, and their employees, shareholders and directors, from any third party claim or action, including all damages, liabilities, costs and expenses, including reasonable attorneys’ fees, to the extent resulting from, alleged to have resulted from, or in connection with your breach of your obligations herein.

14. EQUITABLE REMEDIES

14.1 You acknowledge that the rights granted and obligations made under these Terms to CLO are of a unique and irreplaceable nature, the loss of which shall irreparably harm CLO and which cannot be replaced by monetary damages alone. Accordingly, CLO shall be entitled to injunctive or other equitable relief (without the obligations of posting any bond or surety or proof of damages) in the event of any breach or anticipatory breach by you.

14.2 You irrevocably waive all rights to seek injunctive or other equitable relief, or to enjoin or restrain the operation of the Plug-In, exploitation of any advertising or other materials issued in connection therewith, or exploitation of the Plug-In or any content or other material used or displayed through the Plug-In and agree to limit your claims to monetary damages (but only to the extent permissible under these Terms).

15. DISPUTES

15.1 You are contracting with CLO Virtual Fashion, LLC located at 16 E 34th Street, 18th Floor, New York, NY 10016 USA. The laws of the State of New York, USA govern the interpretation of these Terms and apply to claims for breach of these Terms, regardless of conflict of laws principles. The parties specifically exclude from application to these Terms the United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transactions Act. All other claims, including claims regarding consumer protection laws, unfair competition laws, and in tort, will, only to the extent required by applicable law, be subject to the laws of your state of residence in the United States, or, if you live outside the United States, the laws of the country in which you reside. You and we irrevocably consent to the exclusive jurisdiction and venue of the state or federal courts for New York County, New York, USA, for all disputes arising out of or relating to these Terms.

15.2 Any claim or cause of action arising out of or related to use of the Plug-In or these Terms must be filed within 1 year after such claim or cause or action arose regardless of any statutes or law to the contrary. In the event any such claim or cause of action is not filed within such 1-year period, such claim or cause of action are forever barred.

16. SEVERABILITY

16.1 The provisions of these Terms are intended to be severable. If for any reason any provision of these Terms shall be held invalid or unenforceable in whole or in part in any jurisdiction, such provision shall, as to such jurisdiction, be ineffective to the extent of such invalidity or unenforceability without in any manner affecting the validity or enforceability thereof in any other jurisdiction or the remaining provisions hereof in any jurisdiction.

17. ENFORCEABILITY, ENTIRE AGREEMENT & NON-WAIVER

17.1 These Terms are deemed accepted upon any use of the Plug-In. These Terms and any additional terms referenced herein constitute the entire agreement between you and CLO regarding the use of the Plug-In. CLO’s failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. The section titles in these Terms are for convenience only and have no legal or contractual effect.

18. ASSIGNMENT

18.1 You may not transfer or assign any of the rights or licenses granted to you hereunder without our prior written consent therefore. However, CLO may transfer or assign all or a part of our rights or responsibilities under these Terms to any person or entity without your consent.

19.FORCE MAJEURE

19.1 CLO is not liable for any changes or problems out of our control, for example changes or problems caused by like natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, pandemic, fire, floods, accidents, network infrastructure failures, strikes, or shortages of transportation facilities, fuel, energy, labor or materials.

20. TECHNICAL & CUSTOMER SUPPORT

20.1 Subject to the other provisions of these Terms, CLO will attempt to help you with any queries or problems that you may have with the Plug-In, any of your purchases, and any questions about these Terms generally. To reach CLO-Vise’s customer support team, please email the CLO-Vise team at clo-vise@clo3d.com.

21. NOTICES

21.1 CLO may notify you by posting(s) made within the Plug-In and applicable services, sending you an e-mail or using other ways of communicating with you based on the contact information you provide to us. Any notice to CLO required according to these Terms may be by electronic mail to clo-vise@clo3d.com. or mail addressed to 16 E 34th Street, 18th Floor, New York, NY 10016, United States.